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July 2008 Newsletter

Summertime at the Impact Mystery Shopping offices began as a very wet affair, however we are all smiling through the damp weather.  We’ve certainly been doing some diverse projects over the spring with new charity clients, more strings to our hospitality bow and of course our faithful regulars keeping us busy month to month.

The effects of the “spamming” con at the beginning of the year seem to have died down at last.  In conjunction with the Trading Standards officers, a number of constabularies and of course the cooperation of agents old and new, we as a company have managed to limit the damage to our agents.  However, it should be noticed that these scams are “long cons” and the people perpetrating them did not just target us.  They are using all sorts of companies in order to carry out their insidious theft and so all should remain on alert.

Emmilynne has been running a series of Mystery Shopping workshops for local businesses and networking groups in the last coming months.  With ecademy, the  Business League and other networking organisations, she has been presenting to other business in sectors from Health and Beauty to Law.  The presentations have been as basic as “what is Mystery Shopping” to in depth Business Intelligence seminars.  The next is on July 10th in Barnstaple, North Devon.  For more details contact the office. 

Impact Mystery Shopping Ltd have formed a strategic partnership with Grapevine PR run by experienced PR professional Melanie Betts. The reason for this is that along with our partners in pure market research and training, the public (or press) relations aspect of your business can be highly influenced and made more incisive by the use of robust data discovered using mystery shopping.  Impact Mystery Shopping Ltd have also always stuck to the things we are good at and making these relationships with other organisations means that we can continue to focus in that way.

Impact Mystery Shopping Ltd is pleased to sponsor Kate McDougall, one of our operation managers and her 7 year old sport horse gelding Rainbow Roc in their competing season in British Eventing.  We have all our bits crossed for the pair at their first event at Nutwell Court this month.

So, on we go with the summer.  We hope you and yours are all well and look forward to working with you soon.

All the best,

Emmilynne and the team at Impact Mystery Shopping Ltd.

Emmilynne

 

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